Terms of service
Terms of Service
Overview
This website is operated by Healthics. Throughout the site, the terms “we,” “us,” and “our” refer to Healthics. Healthics offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service and Terms of Sale (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or use any services.
Any new features, products, tools, or services added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on this website. Your continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction while using our website or services.
You must not transmit viruses, malware, worms, or any destructive code.
A breach or violation of any of these Terms may result in immediate termination of your access to our services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks or technical changes to conform and adapt to connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any content on the website without express written permission from Healthics.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to our site.
Section 4 — Modifications to Service and Pricing
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service, or any part of the Service, at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Section 5 — Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or refund only according to our Refund Policy.
We make every effort to display product colors, images, packaging, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors or appearance.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per email, per payment method, or per order. These restrictions may include orders placed by or under the same customer account, credit card, billing address, or shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, phone number, or other contact information provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including email address, billing information, shipping address, and payment details, so we can complete transactions and contact you when needed.
Section 7 — Optional Third-Party Tools
We may provide access to third-party tools, applications, integrations, or services that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
Any future features, services, or tools added to the website shall also be subject to these Terms.
Section 8 — SMS and Text Messaging
Customer Support SMS Program
Text messaging originator opt-in data and consent will not be shared with third parties, except as necessary to provide SMS services, such as with messaging providers, aggregators, phone carriers, and service providers.
Mobile phone contact information will not be shared, sold, rented, or otherwise disclosed to third parties for marketing or promotional purposes.
Healthics customer support SMS program may be separate from marketing communications. Customers may opt in by texting our support number, submitting their phone number during a support interaction, or otherwise providing consent where required.
Messages may be used for customer service and transactional purposes, including order updates, billing support, subscription inquiries, delivery updates, and account assistance.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. You may reply HELP for assistance.
SMS Marketing
If you opt in to receive SMS marketing messages from Healthics, you consent to receive recurring promotional, transactional, and marketing text messages from or on behalf of Healthics.
Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You may opt out at any time by replying STOP to any text message. For support, reply HELP or contact us at support@healthics.shop.
Section 9 — Third-Party Links
Certain content, products, or services available through our website may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with Healthics. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
We do not warrant and will not have any liability or responsibility for third-party materials, websites, products, or services.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 10 — User Comments, Feedback, and Submissions
If you send us comments, reviews, ideas, suggestions, proposals, plans, creative content, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium.
We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your submissions will not contain unlawful, abusive, obscene, defamatory, misleading, harmful, or malicious material.
We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or otherwise violates these Terms.
Section 11 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy here:
Insert Privacy Policy URL
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, ingredients, or other information.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information except as required by law.
Section 13 — Prohibited Uses
You are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, or local laws, rules, or regulations;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or destructive code;
(h) to collect or track personal information of others;
(i) to spam, phish, pharm, pretext, crawl, scrape, or spider;
(j) for obscene or immoral purposes; or
(k) to interfere with or bypass security features of the Service or any related website.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
Section 14 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
Your use of the Service is at your sole risk.
The Service and all products delivered through the Service are provided “as is” and “as available,” unless otherwise expressly stated by us.
To the fullest extent permitted by law, Healthics disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
To the fullest extent permitted by law, Healthics, its owners, officers, employees, contractors, suppliers, service providers, affiliates, agents, and representatives shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or any products purchased through the Service.
In no event shall Healthics total liability to you exceed the amount you paid to Healthics for the product or service giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 15 — Indemnification
You agree to indemnify, defend, and hold harmless Healthics, its owners, officers, employees, affiliates, partners, contractors, service providers, suppliers, agents, and representatives from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.
Section 16 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.
Section 17 — Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by ceasing to use our website and services.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
Section 18 — Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, Subscription Policy, and any other policies posted on this website, constitute the entire agreement between you and Healthics.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Section 19 — Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
For purchases, subscriptions, returns, billing, and disputes, the Terms of Sale below shall also apply.
Terms of Sale
Section 20 — Important Notice
THIS SECTION CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY APPLY TO YOU. PLEASE READ IT CAREFULLY.
BY PLACING AN ORDER FROM THIS WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF SALE.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF:
(a) you do not agree to these Terms;
(b) you are not at least 18 years old or the legal age required to form a binding contract; or
(c) you are prohibited from accessing or using this website or purchasing products under applicable law.
These Terms of Sale apply to the purchase and sale of products and services through the Healthics website.
We reserve the right to update these Terms of Sale at any time in our sole discretion. The latest version will be posted on this website.
Section 21 — Order Acceptance and Cancellation
Your order is an offer to buy the products and services listed in your order.
All orders must be accepted by Healthics. We are not obligated to sell products or services to you until we accept your order.
After receiving your order, we may send you a confirmation email with your order number and order details. Acceptance of your order and formation of the contract of sale will not occur unless and until you receive an order confirmation email.
We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, unauthorized activity, product availability, incorrect pricing, payment issues, or violation of these Terms.
Section 22 — No Medical Advice; Supplement Disclaimer
The material on this website is provided for general informational and wellness purposes only.
The information on this website is not medical advice and is not intended to replace advice from a qualified healthcare provider.
Statements made on this website have not been evaluated by the Food and Drug Administration.
Healthics products are not intended to diagnose, treat, cure, or prevent any disease.
You should consult your healthcare provider before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.
Healthics does not guarantee that you will achieve any specific health, wellness, weight management, energy, metabolism, or fitness result. Individual results may vary based on factors including age, diet, lifestyle, genetics, health status, consistency of use, and other personal factors.
Section 23 — Prices and Payment Terms
All prices posted on this website are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and shown in your order confirmation email.
Posted prices do not include taxes, shipping, handling, or other fees unless expressly stated. Applicable taxes and shipping charges will be added during checkout.
We are not responsible for pricing, typographical, or other errors and reserve the right to cancel orders arising from such errors.
By submitting payment information, you represent and agree that:
(a) you are authorized to use the payment method provided;
(b) all payment information is true, complete, and accurate;
(c) you are responsible for any fees charged by your bank, card issuer, or payment provider; and
(d) sufficient funds are available to complete the purchase.
We and our third-party payment providers may receive updated card information from your card issuer, such as updated expiration dates or card numbers. If provided, we may update your payment information accordingly.
Section 24 — Subscriptions and Automatic Renewals
If you purchase a subscription product, you authorize Healthics and/or our payment processor to charge your selected payment method on a recurring basis according to the subscription frequency selected at checkout.
Your subscription will continue until cancelled.
Unless otherwise stated at checkout, you may cancel your subscription at any time through your customer account, subscription portal, or by contacting us at support@healthics.shop.
To avoid being charged for your next subscription order, you must cancel before your next scheduled billing date. If a subscription order has already been processed, billed, or shipped, cancellation will apply to the following subscription period.
We reserve the right to refuse, modify, pause, or cancel any subscription in our sole discretion.
Section 25 — Shipments, Delivery, Title, and Risk of Loss
We will arrange shipment of products to the shipping address provided at checkout.
You are responsible for all shipping and handling charges specified during checkout unless otherwise stated.
Shipping and delivery dates are estimates only and cannot be guaranteed.
Title and risk of loss pass to you when we transfer the products to the shipping carrier.
Healthics is not responsible for delays, lost packages, stolen packages, incorrect addresses, carrier issues, weather delays, or other events outside our reasonable control.
Section 26 — Refunds and Returns
Refunds and returns are governed by our Refund Policy.
Unless otherwise stated in our Refund Policy:
Refund requests must be submitted within 30 days of the confirmed delivery date.
Requests made after 30 days from the delivery date may not be eligible.
Shipping and handling fees are non-refundable unless required by law or approved by Healthics.
Due to the nature of dietary supplements, opened or used products may not always be accepted for return unless approved by our support team.
To request a refund, contact us at support@healthics.shop with your order number and reason for the request.
Section 27 — Electronic Communications
You consent to receive electronic communications from Healthics, including emails sent to the email address provided by you or notices posted on the website.
You acknowledge and agree that electronic communications satisfy any legal requirement that communications be in writing.
The frequency of electronic communications may vary based on your orders, subscriptions, account activity, support interactions, marketing preferences, and use of the website.
Section 28 — Goods Not for Resale or Export
You represent and warrant that you are purchasing products from Healthics for your own personal or household use only, and not for resale or export.
You agree to comply with all applicable laws and regulations of the United States and your state or jurisdiction relating to the purchase and use of our products.
Section 29 — Privacy
Our Privacy Policy governs the collection, use, and processing of personal information collected from you in connection with your use of the website or purchase of products.
Please review our Privacy Policy here:
Insert Privacy Policy URL
Section 30 — Force Majeure
Healthics will not be liable or responsible for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, fire, flood, earthquake, explosion, government actions, war, terrorism, civil unrest, pandemic, epidemic, labor disputes, carrier delays, supply chain disruptions, power outages, internet failures, telecommunications failures, or inability to obtain materials or services.
Section 31 — Dispute Resolution and Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Except where prohibited by law, you agree that any dispute or claim arising from or relating to these Terms, our Privacy Policy, our advertising or marketing practices, our products, our services, or your purchase from Healthics shall be resolved through binding individual arbitration.
Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
This arbitration agreement shall be governed by the Federal Arbitration Act.
The arbitrator shall have authority to resolve disputes between you and Healthics only. Claims may not be consolidated with claims of other individuals without our consent.
You agree that you will not participate in a class action, class arbitration, representative action, or private attorney general action against Healthics.
If a court or arbitrator determines that any part of this arbitration agreement cannot be enforced as to a particular claim or remedy, that claim or remedy may proceed in court only to the extent required, while all remaining claims shall be arbitrated.
Section 32 — Arbitration Opt-Out
You may opt out of arbitration within 30 days of your first purchase from Healthics by sending a written notice to:
Healthics
Attn: Legal Department
Your opt-out notice must include your full name, order number, the product purchased, and a clear statement that you wish to opt out of arbitration.
Section 33 — Intellectual Property Claims
Notwithstanding the arbitration section, Healthics may bring a claim in state or federal court for injunctive relief, equitable relief, or any claim arising from actual or threatened infringement, misuse, or misappropriation of Healthics intellectual property rights.
Section 34 — Assignment
You may not assign your rights or delegate your obligations under these Terms without our prior written consent.
Any attempted assignment or delegation without consent shall be null and void.
We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, business transfer, or by operation of law.
Section 35 — No Waivers
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Any waiver must be in writing and signed by an authorized representative of Healthics.
Section 36 — No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than you and Healthics.
Section 37 — Notices
Notices to You
We may provide notices to you by email, by posting on the website, or through your customer account.
Notices sent by email will be effective when sent. Notices posted on the website will be effective when posted.
It is your responsibility to keep your email address current.
Notices to Us
To send legal notices to Healthics, contact us at:
Healthics
Email: support@healthics.shop
Section 38 — Contact Information
Questions about these Terms should be sent to:
Healthics
Email: support@healthics.shop
Website: healthics.shop
Section 39 — Entire Agreement
These Terms, together with your order confirmation, our Privacy Policy, Refund Policy, Shipping Policy, Subscription Policy, and any other policies posted on our website, constitute the entire agreement between you and Healthics regarding your use of the website and purchase of products.